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Temporarily or Permanently Deactivate your Account
This can be used when you are moving, going on extended vacation, or no longer charging an EV.
1. Unico Power App
Go to https://www.unicopower.com/account and log in with your account information.
2. Deactivation
Scroll down to the section labelled "Temporary and Permanent Account Deactivation".
3. Steps to Deactivate
From here, customers can click the "Deactivate Indefinitely" button on the date they'd like their Account to be deactivated.
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To deactivate temporarily, customers can use the empty date box provided on the right.
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Customers can enter the date they'd like their Account to be reactivated and then click "Deactivate Temporarily" button. This will deactivate the customer Account temporarily and the Account will be automatically be reactivated on the date that was set.
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4. Fees
Unico Power will not bill the customer or building for fees (depending on the plan the building has chosen) while an account is deactivated.
Customers with a plan where the building fees are handled directly by the building may have to work with their building management to determine if the building will continue to charge them fees.
Refer to the application guide here or by navigating to Unicopower.com, selecting the "Support" tab and choosing "App Guide".
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